FAQ

(1) Products

Where is the jewelry made?
Our Jewelry is hand made by artisans in India
What are the components?
The jewelry is primarily gold plated and silver plated with Semi Precious Stones and CZ accents. We also carry sterling silver and diamond jewelry.

(2) Online Shop

What forms of payment do you accept?
We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.
How secure is this store?
All payments are processed via PayPal, one of the most trusted payment gateways in the world. PayPal uses the highest level of encryption and data security to ensure your details are protected. PayPal securely shares your order and delivery details with us, but does not share any of your sensitive payment information.
Do you offer wholesale pricing?
Yes. If you would like a wholesale account, please contact us and include your business details in your message.
What is your exchange / return policy?
Customer satisfaction is of the utmost importance to us. Returns must include a copy of our delivery packing slip. If a product is defective we must be notified by phone or e-mail within 24 hours of receipt. It will be exchanged for a new product at no additional charge. We accept returns within 21 days of purchase for exchange only. All custom orders and diamond pieces are final sale, no exchanges or returns. Refund / exchange is not guaranteed and is subject to our review of the returned product.

(3) Shipping

How long will delivery of my order take?
Domestic orders are typically delivered within 7-10 business days. Please note that delivery of orders paid via PayPal e Check will take an additional 4 to 9 business days to allow for the e Check transfer period.
How much does shipping cost?
Shipping costs are calculated based upon the number of items in your cart. One item is $6.00. Two or more are $5.00 each. To view shipping costs, add your desired products to your cart, proceed to the cart page, select your country and click "Update Your Cart Total".
Do you ship internationally?
Not at this time.

(4) More Questions

If you have further questions, please feel free to contact us.